Launica H.

ユイ イツ ムニ|神戸のイラストレーター



当サイトの商品に関する返品および交換ポリシーは7日間有効です。 購入から7日が経過した場合、全額返金または交換はできません。





商品をご返送いただいた後、こちらで受領・検品いたします。返金可能な場合は速やかに返金手続きを開始し、お客様のクレジットカードに10営業日以内に返金処理が行われます。 返金にかかる振り込み手数料はお客様負担となりますのでご了承ください。



  • お届けした商品がご注文内容と違っていた場合
  • 輸送上で汚損・破損の不良があった場合


  • 商品到着後8日以上経過している場合
  • 書き込み、テープで貼った痕跡、画鋲の刺し跡など、商品受け取り後にお客様による汚れや傷がついた場合
  • 納品書を紛失した場合
  • 当サイトより「交換についてのご案内」メールを送信した日を含め10営業日以内に、該当商品が当サイト宛に返送されていない場合
  • なお、一点ものの絵画の返品返金交換は一切受け付けておりません。予めご了承ください。

返品交換に関するご質問は、email〈 件名に「交換依頼」と明記してください〉、またはお問い合わせフォームよりご連絡ください。





Return/Exchange/Refund Policy

Our refund and returns policy lasts 7days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

If you wish to return or exchange an item, please contact us using the “Inquiry Form” within 7 days of receiving the item.

●About returns
We only accept returns if the item is unused and in the same condition as when you received it. In that case, we will refund the amount after deducting the handling fee. Please note that download data images cannot be returned. note that.

●About refund
After you return the product, we will receive and inspect it. If a refund is available, we will begin the refund process immediately and your credit card will be credited within 10 business days. Please note that the transfer fee for the refund will be borne by the customer.

●About exchange
We will respond only in the following cases.
・If the delivered product is different from what you ordered
・If there is a defect such as soiling or damage during transportation

If exchange is not possible
・When 8 days or more have passed since the product arrived
・When the product is soiled or scratched by the customer after receiving it, such as writing, taped marks, thumbtack marks, etc.
・If you lose the delivery note
・If the product has not been returned to this site within 10 business days including the date of sending the “Information about exchange” email from this site.
*Please note that we do not accept returns or exchanges for one-of-a-kind paintings. Please note.

If you have any questions about returns or exchanges, please contact us by email or contact us using the inquiry form.

cancellation policy

Due to the nature of all product illustrations on this site other than merchandise sales, which are made-to-order products (made-to-order), we do not accept cancellations or major changes to the contents after the order has been confirmed.

If the photos or materials entrusted to us by the customer for illustration creation are contrary to public order and morals, or if it is determined that they significantly infringe on copyright portrait rights, etc., we may refuse the order and issue a refund. I have. Please be aware of this in advance when making a request.

*Example of photo materials in case of refusal of an order
Images of celebrities such as celebrities and athletes, obscene and violent images, characters that are copyrighted by others, illustrations, advertisements, posters, paintings, printed materials, repurposed web images, images of trademarks or logos

Contact us at {email} for questions related to refunds and returns.

error: Content is protected !!